Values & Accreditations

NL Group is committed to providing our clients and service users with an exceptional level of customer service. Our company values and standards underpin our entire ethos and are centred on 4 commitments


We will see through the eyes of those whose lives we affect, identifying unmet needs and producing innovative and lasting healthcare solutions. We will bring to this task all of our experience and knowledge as the unique individuals we are.


We treat our team members, clients, service users, partners and suppliers with mutual respect, sensitivity and care, recognising the importance of diversity. We respect all individuals and value their ideas and contributions.


We show pride, enthusiasm and commitment in everything that we do. We are committed to supplying and delivering our solutions and services at only the highest level. Our clients, service users and employees are our partners in creating value; their happiness, health and loyalty is our greatest reward.


We believe our promise is our most vital product. The relationships that are critical to our success depend entirely on maintaining the highest ethical and moral standards in everything we do. As a vital measure of integrity, we will ensure the health and safety of the communities we serve, and protect the environment in all we do.


Accreditations are a good mark of obedience against set guidance, while these are what everyone aims for, we set our sights higher, aiming to achieve over and above what the minimum compliance grades are.

The Recruitment and Employment Confederation (REC) is the professional body dedicated to representing the interests of the UK’s £19.7 billion recruitment industry in Parliament, Whitehall, the European Commission and to press and opinion formers.

Representing 3,750 Corporate Members, with more than 7,700 branches, and 5,550 Individual Members within the Institute of Recruitment Professionals.

The REC along with its Accredited corporate members such as NL Group are committed to raising standards and highlighting excellence throughout the recruitment industry and all REC Members must abide by the REC Code of Professional Practice.

REC Code of Practise >

Recruitment is a competitive market. Every agency talks about how they can ‘add value’, but actually being able to demonstrate that you are different to competitors is a different matter entirely.

REC Audited is a robust audit package that validates compliance with the Employment Agencies Act and Conduct Regulations 2003 and REC Code of Professional Practice.

REC Audited Brochure >

Neuven Audit Solutions provide compliance audits for users of temporary agencies across all disciplines within the Private and Public sectors. Neuven Audit Solutions supply agencies to ensure that they are compliant to all legislative and company requirements. Having workers supplied through an agency that does not recruit and supply in a fully compliant manner can put both the end user and agency at risk of fines and penalties.

SAFERjobs is a non-profit, joint industry and law enforcement organisation designed to support job seekers, agency staff, and contractors with any suspected fraud, malpractice, breach of legislation, or poor experience they may encounter. SAFERjobs is supported by the DWP, BEIS, Metropolitan Police, and other government and industry organisations.

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